
Frequently Asked Questions
Please read our FAQ before sending us a message.
If you are in the Portland, Oregon area you can visit one of our locations. After you purchase online, you can mail it to our corporate location at LUXE MYNT 4400 NE 77th Avenue, Vancouver, WA 98662.
Purchase a custom card and you will work directly with a designer .
We will complete your card within 1 to 2 business days of us receiving your card. We have some shipping options that can take a few days or just a few hours.
Ask about our white glove service which will arrive by an airline the same day we complete your card.
When converting to a metal card, you will lose “tap payments” from the card itself. You can add your card to your phone wallet and still use your phone for tap payments. See your local carrier for support.
We will return your old card to you
We have a 14 day return policy if there is a problem with your card.
Contact us at support@luxemynt.com to begin the return process.
Send us an email